Guisnel will deliver to your home and to the room of your choice. Upon dispatch, Guisnel will contact you by sms within 48 hours to arrange a delivery date between Tuesday to Saturday from 7am to 8pm (depending on the region of delivery).
The day before delivery, you will receive a text message informing you of your 2-hour delivery window (4 hours for London) and two delivery people will bring your order to the room of your choice.
For Scotland, at first a delivery week is arranged. You are then notified of the exact delivery day on the Monday of the planned delivery week.
Note, delivery does not include the assembly of items but the courier will remove all packaging (on demand and only for furniture that is not assembled).
Please note: it is your responsibility to check that doors, stairways and lifts are big enough for the items you have ordered.
If necessary, you can contact Guisnel on 0207 660 9978 and provide your delivery number (DN).
You can find your order details and tracking in your customer account, section My orders.