Guisnel will deliver at home to the room of your choice within 10 to 16 days. Upon dispatch, Guisnel will contact you by phone within 48 hours to arrange a delivery date between Tuesday to Saturday from 7h to 20h (depending on region of delivery). The day before delivery, you will receive a text message informing you of your 2-hour delivery window (4 hours for London) and two delivery people will place your order in the room of your choice.

For Scotland, at first a delivery week is arranged. You are then notified of the exact delivery day on the Monday of the planned delivery week.

Note, delivery does not include the assembly of items but the courier will remove all packaging (on demand only for furniture not assembled). Important: it is your responsibility to check that doors, stairs and lifts are big enough for the order packages.

If necessary, you can contact Guisnel on 0207 660 9978 and provide your delivery number (DN).

Find your order details and tracking in your customer account, section My orders.

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