The returns period has been extended to 31/01/2022 for all purchases made before Christmas.
As an individual you have a cooling-off period of 30 days from the date of delivery to return any part of your order placed online. This does not apply to B2B customers.
Should this time expire on a Saturday, Sunday or a Bank Holiday, it will be extended to the following working day. This cooling-off period allows you to return the product at no expense.
Please note that the date of the return request will attest your cooling-off period.