Free returns within 14 days!
You have 14 clear days from delivery to send us a request for a free return. The date of the form will attest your cooling-off period.
How to proceed to return your order:
- Go to the website and log in to My account and then click on My orders.
- Select the products in question and request for the return.
- Prepare your package and return the products.
- We refund the amount of the products.
Once the package is received at our warehouse, a confirmation email is sent to you and the refund is processed.
After you have received the confirmation email, refund delays and methods depend on how the order was paid for.