For small decorative items, the order is processed quickly so we can't cancel or modify your order after it's been confirmed.
However, don't worry, you can still return your order after you've received it and we'll cover all the return costs.
To return an order:
- Sign in to My Account and access My Orders.
- Select the items you wish to return and make a return request.
- Prepare your parcel and return the items.
- We will refund the cost of your items returned. If the entire order is returned, we will refund the delivery fees.
For furniture orders, you can request cancellation or modification directly from your customer account. To do this, go to My Account, then click on My Orders, select the order in question and follow the instructions!