Need information or want to make a complaint about your order?

Send your request to the customer service using the appropriate form. The date of the form will attest your claim period.

Due to a large number of enquiries, responses from customer service may be delayed. We apologise for this inconvenience and thank you for your understanding at this time. For any questions, please don't hesitate to consult our FAQs.

Your request is about a product?

Your request is about a delivery?

Your request is about the protection of personal data?

Your request is about a refund?

Your request is about a voucher?


Do you want to place an order?

Our sales department is reachable by phone from 9am to 6pm, and from Monday to Friday.

Call us 0808 234 2172 and select '2' to get in touch with our advisers. They will personally assist you with your queries.


Do you want to contact our After-Sales Service?

Our service is reachable by phone from 8am to 5pm, from Monday to Friday.

Call us on 0207 660 8076 to get in touch with our advisors.

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