Many of you are trying to contact us to find out more about the status of your order and so it’s taking us significantly longer than usual to respond to your queries.

We apologise sincerely for this situation and are aware of the inconvenience it can cause.

Please don’t hesitate to take a look at our FAQs to find answers to your questions and you can also see the status of your order in the ‘My Account’ section of the site.

Our advisers are also available to answer your questions by phone or on social media.

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