How and when am I refunded?

Written by Barbara
Updated over a week ago

Will delivery fees be refunded?

Written by Barbara
Updated over a week ago

Can I exchange or return an online purchase in-store?

Written by Barbara
Updated over a week ago

I placed two different orders a few minutes apart, is it possible to get a refund on delivery costs?

Written by Barbara
Updated over a week ago

How can I receive a VAT refund?

Written by Barbara
Updated over a week ago

I want to return a product that I ordered online?

Return a product

Written by Barbara
Updated over a week ago

What is the return period?

Return a product

Written by Barbara
Updated over a week ago

I want to return a product I bought in-store?

Return a product

Written by Barbara
Updated over a week ago

I want to return a product I ordered in-store to be delivered in-store?

Return a product

Written by Barbara
Updated over a week ago

I purchased online and have received my delivery at home?

I received a damaged item or my order is incomplete.

Written by Barbara
Updated over a week ago

I purchased in-store and received my delivery at home?

I received a damaged item or my order is incomplete.

Written by Barbara
Updated over a week ago

I purchased online and have received my delivery at home or to a pick-up point?

I left all or part of my order to the carrier.

Written by Barbara
Updated over a week ago

I ordered online for delivery at home or to a pick-up point?

I want to cancel or change my order.

Written by Barbara
Updated over a week ago

I ordered online for delivery in-store?

I want to cancel or change my order.

Written by Barbara
Updated over a week ago

I ordered in-store for delivery to my home or to a pick-up point?

I want to cancel or change my order.

Written by Barbara
Updated over a week ago

I made an order in-store for delivery in-store?

I want to cancel or change my order.

Written by Barbara
Updated over a week ago

Colissimo: what are the arrangements for collections?

Written by Barbara
Updated over a week ago

DHL: how do I arrange a collection?

How collections by couriers work?

Written by Barbara
Updated over a week ago

Chronopost / DPD: how do I arrange a collection?

How collections by couriers work?

Written by Barbara
Updated over a week ago

TNT: How do I arrange a collection?

How collections by couriers work ?

Written by Barbara
Updated over a week ago

Panther: how do I arrange a collection?

How collections by couriers work?

Written by Barbara
Updated over a week ago

Guisnel: how do I arrange a collection?

How collections by couriers work?

Written by Barbara
Updated over a week ago

Geodis : what are the arrangements for collections?

How collections by couriers work?

Written by Barbara
Updated over a week ago