Refunds & returns

Informative message: COVID 19

Written by L'équipe MDM
Updated over a week ago

How and when will I be refunded?

Written by Barbara
Updated over a week ago

What is the returns period?

Written by Barbara
Updated over a week ago

I want to return a product.

Written by Barbara
Updated over a week ago

I want to cancel or change my order

Written by Barbara
Updated over a week ago

I received a damaged item or incomplete order.

Written by Barbara
Updated over a week ago

Will delivery fees be refunded when returning an item?

Written by Barbara
Updated over a week ago

I placed two different orders a few minutes apart, is it possible to get a refund on delivery costs?

Written by Barbara
Updated over a week ago

I left all or part of my order with the courier.

Written by Barbara
Updated over a week ago

I have not been refunded.

Written by Barbara
Updated over a week ago

How can I receive a VAT refund?

Written by Barbara
Updated over a week ago

TNT: what are the return terms?

Collection from the front door of the apartment building or from the front gate of the house

Written by Barbara
Updated over a week ago

Panther: what are the return terms?

Collection from the room of your choice

Written by Barbara
Updated over a week ago

Guisnel: what are the return terms?

Collection from the room of your choice

Written by Barbara
Updated over a week ago

Geodis : what are the return terms?

Collection from the front door of the apartment building or from the front gate of the house

Written by Barbara
Updated over a week ago