How and when am I refunded?

Written by Barbara
Updated over a week ago

Will delivery fees be refunded?

Written by Barbara
Updated over a week ago

Can I exchange or return an online purchase in-store?

Written by Barbara
Updated over a week ago

I placed two different orders a few minutes apart, is it possible to get a refund on delivery costs?

Written by Barbara
Updated over a week ago

How can I receive a VAT refund?

Written by Barbara
Updated over a week ago

What is the return period?

Return a product

Written by Barbara
Updated over a week ago

I want to return a product that I ordered online.

Return a product

Written by Barbara
Updated over a week ago

I want to return a product I bought in-store.

Return a product

Written by Barbara
Updated over a week ago

I want to return a product I ordered in-store to be delivered in-store.

Return a product

Written by Barbara
Updated over a week ago

I placed an order online and it was delivered to my home.

I received a damaged item or my order is incomplete.

Written by Barbara
Updated over a week ago

I placed an order in store and it was delivered to my home.

I received a damaged item or my order is incomplete.

Written by Barbara
Updated over a week ago

I placed an order online and it was delivered to my home or to a pick-up point.

I left all or part of my order to the carrier.

Written by Barbara
Updated over a week ago

I placed an order online and it was delivered to a store.

I want to cancel or change my order.

Written by Barbara
Updated over a week ago

I placed an order online and it was delivered to my home or to a pick-up point.

I want to cancel or change my order.

Written by Barbara
Updated over a week ago

I placed an order in store and it was delivered to my home or to a pick-up point.

I want to cancel or change my order.

Written by Barbara
Updated over a week ago

I placed an order in store and it was delivered to a store.

I want to cancel or change my order.

Written by Barbara
Updated over a week ago

Colissimo: what are the arrangements for collections?

Written by Barbara
Updated over a week ago

DHL: how do I arrange a collection?

How collections by couriers work?

Written by Barbara
Updated over a week ago

Chronopost / DPD: how do I arrange a collection?

How collections by couriers work?

Written by Barbara
Updated over a week ago

TNT: How do I arrange a collection?

How collections by couriers work ?

Written by Barbara
Updated over a week ago

Panther: how do I arrange a collection?

How collections by couriers work?

Written by Barbara
Updated over a week ago

Guisnel: how do I arrange a collection?

How collections by couriers work?

Written by Barbara
Updated over a week ago

Geodis : what are the arrangements for collections?

How collections by couriers work?

Written by Barbara
Updated over a week ago